Privacy Policy

Last Updated: October 9, 2026

This Privacy Policy describes how Tidyrova handles personal information in connection with our online store at https://tidyrova.com, including browsing, purchases, customer support, and related services.

1. Information We Collect

The personal information we process depends on your interactions with our store.

Information provided directly may include your name, contact details, delivery and billing addresses, account information, purchases, preferences, and messages sent to our support team.

We may also receive payment confirmation and limited transaction details from payment processors.

Information collected automatically can include device characteristics, IP address, browser information, website activity, referral sources, approximate location, and cookie identifiers.

2. Why We Process Personal Information

We use relevant customer information to operate our store and provide requested services, including completing purchases, arranging shipments, handling customer inquiries, managing returns, preventing fraud, maintaining security, and meeting legal obligations.

Where appropriate, we may also use information to understand website performance, improve shopping experiences, and provide marketing communications.

3. Legal Grounds for Processing

Where privacy law requires a lawful basis, processing may rely on a customer contract, legal obligations, legitimate business interests, or consent.

You may withdraw consent for optional processing where applicable.

4. Cookies and Tracking Technologies

Our website may use cookies and comparable technologies for shopping-cart functions, site preferences, security, analytics, and advertising measurement.

Some technologies are necessary to operate the store. Others may be subject to your consent or privacy preferences.

You can manage cookies using your browser settings and any privacy controls made available on our website.

5. Sharing Personal Information

We may provide relevant information to companies that help deliver our services, such as:

• Shopify and other e-commerce service providers

• Payment-processing services

• Warehousing and shipping partners

• Website hosting and security providers

• Customer-support services

• Analytics and advertising partners

• Professional and legal advisers

Information may also be disclosed when required by law or as part of a lawful business transaction.

Certain advertising-related disclosures may qualify as targeted advertising or data sharing under applicable privacy legislation. Eligible customers may have opt-out rights.

6. International Data Transfers

Service providers may process personal information outside your home country. Where required, appropriate contractual or legal protections will apply to these transfers.

7. Information Retention

We keep personal information for periods reasonably necessary for customer service, order records, regulatory compliance, accounting, security, and dispute resolution.

Retention periods depend on the type of information and applicable legal requirements.

8. Information Security

We take reasonable steps to protect customer information from unauthorized access, misuse, alteration, or loss.

However, electronic communications and storage systems cannot be guaranteed completely risk-free.

9. Your Privacy Rights

Depending on your jurisdiction, you may be entitled to:

• Access personal information held about you

• Correct inaccurate information

• Request deletion of eligible information

• Withdraw certain permissions

• Object to or restrict certain processing

• Request a portable copy of relevant data

• Opt out of qualifying targeted advertising or data sharing

• Submit a privacy complaint or appeal where available

Please contact us to submit a request. We may need to confirm your identity before responding.

10. Marketing Preferences

If you subscribe to marketing communications, you may unsubscribe using the link provided in promotional emails or by contacting our support team.

Operational messages about existing orders or important account matters may still be sent when necessary.

11. Children's Information

Our online store is not intended for children under 13 or the higher age required under applicable local law.

We do not intentionally seek personal information from children without legally required authorization.

12. External Websites

Our store may include links to independently operated websites. Their collection and use of personal information are governed by their respective privacy notices.

13. Policy Updates

We may revise this policy as business practices, technology, or applicable laws change. Updates will be made available on this page.

14. Contact Information

For privacy questions, requests, or concerns, contact:

Tidyrova

Email: support@tidyrova.com

Website: https://tidyrova.com